FASTag will not work at these places in 2025 – Be sure to know this list before traveling Fastag Annual Pass

So let's know at which places FASTag does not work, what are the reasons behind it and what to do if this happens.

At which places can FASTag fail?

Although the government has made FASTag mandatory at most toll plazas, but still there are some areas where old systems are still running or FASTag is not able to work due to technical problems.

FASTag can fail here:

Toll plazas near small towns or villages

Very old toll plazas whose system has not been upgraded yet

Temporary toll booths which are set up for some fair or event

Toll plazas operated by some private operators

Tolls near famous tourist places, where there is a lot of crowd

What are the reasons for FASTag failure?

Now imagine that you have FASTag and it is recharged too, yet it is failing – then why? There are some common reasons behind this:

Network problem: The network is weak at the toll you have reached

Reader is bad: The device that scans FASTag at the toll plaza is not working

No balance: There is not enough balance in your account

System is not updated: Some tolls are still running with the old system

What to do if FASTag fails?

Now if this happens, there is no need to panic. You can try these solutions:

Keep cash: If FASTag does not work, you can make toll payment with cash

Recharge mobile immediately: If the balance is low, recharge instantly with UPI or app

Call bank helpline: Sometimes the problem is solved with the help of the bank

Call customer service: You can contact the FASTag helpline

What should you check before setting out on a journey?

To avoid any problem with FASTag, it will be very beneficial to check some basic things.

Be sure to check the balance – you will know in a glance from the app or website

Check if the FASTag sticker is properly applied or not – if it does not scan, then everything is useless

Check if the area has network or not – there are some places where there is no network

Pay attention to the status of the reader – if you see any problem at the toll, keep cash ready in time

If FASTag does not work, keep these options with you

Brother, sometimes technology also fails, so it is important to have a backup plan. Such as:

Always carry some cash

Make sure you have the UPI app in your phone

Save the helpline number of the bank or FASTag provider

Keep a copy of the vehicle documents and FASTag registration

Technical problems and their easy solutions

If the problem is technical, then some small solutions can help:

The reader is faulty: Pay cash at that toll and get out

FASTag is not scanning: Get a manual entry done from the staff present at the toll

No balance: You can recharge online from your mobile immediately

Scanning is slow: Drive a little slowly and keep the vehicle in the right position

Tips to use FASTag properly

Now don't think that just by getting FASTag installed, the work is done. Always keep some things in mind:

Don't forget to check the balance before the journey

Keep recharging the FASTag from time to time

Keep the vehicle well within the range of the scanner

Report any problem to the customer care immediately

FASTag has made our travel much easier, but some problems still persist. So if you are going on a trip, keep the above mentioned small things in mind. A little understanding and preparation can make your entire trip tension-free.

So the next time you start the vehicle, check the FASTag - and if it fails, have a backup ready.